Welcome to Cibola Water Improvement District

RR 2 Box 77 (928) 233-6360

Cibola, Az 85328

cibolamutualwatercompany@gmail.com

Boil Water Notice

Cibola Water Improvement District Boil Water Notice

As of March 12th, 2025 at 11:34am The Boil Water Notice has been lifted.

Jan-March test Results

March 14, 2025

This letter is to inform the customers of the Cibola Water Improvement District that as of March 12, 2025, the filters have been changed and our most recent test showing the water is compliant and absent of any contaminates and the “Boil Notice” has been RESCINDED, after being reviewed by the ADEQ (Arizona Department of Environmental Quality). During the effective dates of this order (January, February and March of 2025) we have been able to deliver water within the controls of the ADEQ never having any contaminates present.

Reviewing the original order, it stated that “Due to significant damage to our filtration system we cannot ensure that the water being delivered is consistently free of bacteriological contamination. “Out of and abundance of caution…” the notice was issued. The organization can say that due to the dedicated work of our employee and volunteers during this 10-week period the water delivered was never a risk to the public because of many hours of operating the plant at a manual level versus somewhat automated as it should normally operate with the permeability of the filters working correctly without constant management. What would normally be a once-a-day review of the filter’s permeability became 4 times a day on a 24 hour clock to keep the plant making good water.

It is important to understand this order was issued, as a precautionary notice. There are many things that took place over the past 10 weeks. A few quick examples are the dedication of the volunteers to be available 24 hours a day, getting a replacement filter approved that is made in the USA and obtaining funding to purchase the filters. Without the dedication and willingness of these community members to step up and give 100’s of hours to our community the water would have been shut off and unsafe many times over the past 9 months.

There are many things that go into providing safe and clean water for the customers and community. We are so close, after becoming a DWID (Domestic Water Improvement District) to making this an amazing Oasis in the desert. The Board on many occasions has heard from everyone who visits our small company on the Colorado River who works in the water distribution industry, without missing a beat says, “This is a very nice plant.” We must work together and not have any grandstanding in the background because it is the intent of everyone involved on a daily basis to continue the water flowing and safe for community use.

Lastly, our remote operator was the one obtaining the samples during the boil notice time -period in accordance with the guidance of the ADEQ. We are hopeful that we never have to go through this again but through our practices, policies and guidance by the ADEQ we will constantly be vigilant in the goal of providing safe clean water to the residents of Cibola.

The Cibola Water Improvement District would like to thank the community for your support Durning this time. If you have any questions please contact our office at 928-233-6360.

January 20th 2025 (pdf)Download

Feb 17th 2025 (pdf)Download

March 9th 2025 (pdf)Download

Calendar

March 20th/21st

Water Bill Due Date/New Bill Mailed

Event Details

March 20th/21st

Water Bill Due Date/New Bill Mailed

All payment's must be paid by this day in order to not receive a late charge.

april10th

Meter Reads

april10th

Meter Reads

april 12th

Monthly Meeting

Event Details

april 12th

Monthly Meeting

Monthly board meeting will be at the community Park at 9am.

april 18th

Closed

Event Details

april 18th

Closed

Office will be closed in observation of Easter, payments can be mailed or dropped in the over night box.

Water Main Break

Additional Information

On February 18th, 2025 a water main break happened on N. Alta Vista causing the water company to shut off water to the town. ADEQ was notified of the situation right away, and has been following up with staff on the repairs. Thank you to the board of directors and a few customer volunteers for their quick actions and hard work to repair the line so that the water could be restored to town as quickly as possible.

Video

Update on Arizona's Drought Condition

Join the Cibola Mutual Water Company in Water Conservation

In Door

Fix leaks, including leaky toilets
Install high-efficiency toilets, aerators on bathroom faucets, and water-efficient shower heads
Take shorter (5 minute) showers
Track your water bill and meter to curtail water use
Turn off water when brushing teeth or shaving
Use dishwashers and washing machines with full loads only

Out Doors

Plant drought-tolerant/resistant plants and trees
Recycle indoor water to use on plants
Refrain from watering your home landscape when it rains
Replace your grass/turf with water-wise plants
Use a broom to clean driveways, patios, and sidewalks instead of water from a hose
Water your outdoor landscape earlier in the day when temperatures are cooler

About Us

Mission Statement

The mission of the Cibola Mutual Water Company is to deliver value to our customers by providing a reliable supply of quality water in an economic and sustainable manner.

Board Meetings

The Cibola Mutual Water Company Board of Directors holds regular meetings on the second Saturday of every month at 9:00 AM. Meetings are at the Cibola Park located on the corner of River and Baseline roads. The public is always invited to attend.

OFFICE HOURS

Our office hours for the public are Monday and Tuesday

from 8am-11am.

Please leave us a voice mail during off hours or an email and we will get back to you as soon as possible.

BACKFLOW PREVENTION PROGRAM

BACKFLOW PREVENTION CERTIFIERS

D&R PLUMBING, INC. (909) 627-2697

BUSH BACKFLOW (760) 574-9601

Please contact John Bush for pricing and appointments.

Testing backflow's for the season will start in August. Book your appointment now to get the discounted rate.

Cibola Water Improvement District

Welcome to Cibola Water Improvement District

Boil Water Notice

Cibola Water Improvement District Boil Water Notice

Jan-March test Results

Calendar

March 20th/21st

Water Bill Due Date/New Bill Mailed

March 20th/21st

Water Bill Due Date/New Bill Mailed

april10th

Meter Reads

april10th

Meter Reads

april 12th

Monthly Meeting

april 12th

Monthly Meeting

april 18th

Closed

april 18th

Closed

Water Main Break

Additional Information

Video

Join the Cibola Mutual Water Company in Water Conservation

In Door

Out Doors

About Us

Mission Statement

Board Meetings

OFFICE HOURS

BACKFLOW PREVENTION PROGRAM

Consumer Confidence Report

Rates & charges

Monthly Minimum Charge:

0 to 2,000 Gallons

2,001 to 6,000 Gallons

Over 6,000 Gallons

SERVICE LINE AND METER INSTALLATION CHARGES:

Service Line

Service Charges:

Establishment

Reconnection (Delinquent)

After Hours Service Charge

Meter Test

NSF Check

Meter Re-Read (if correct)

Late Payment (per month)

Special Assessment & fee information

Special Assessment

Re-Establishment

Board Minutes

Subscribe

Contact Us

Drop us a line!

Better yet, see us in person!

Cibola Mutual Water Company

Hours

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